Front Desk Assistant

Locations | 1420 N. Fourth St. & 597 W. Taylor Street

Position Type | Full-Time


Company Description

Michael J's Collision is a rapidly growing automotive service provider, committed to delivering exceptional customer service and high-quality vehicle repairs at their first-class facility. We are currently seeking a Front Desk Assistant to join our team. The ideal candidate will be a professional and friendly individual with excellent customer service skills and the ability to work collaboratively within a team.


Job Summary

As the Front Desk Assistant at Michael J's Collision, you will be the first point of contact for our valued customers and play a crucial role in creating a positive and welcoming atmosphere. You will be responsible for providing exceptional customer service, answering phones, managing customer check-ins and check-outs, maintaining office  operations, and assisting with accounts receivables and payables.

Key Responsibilities

  • Greet and assist customers with a friendly and professional demeanor.
  • Answer phone calls and direct inquiries to the appropriate department.
  • Check customers in and out efficiently, ensuring accuracy in documentation.
  • Maintain a clean and organized front office area.
  • Handle day-to-day office maintenance, including ordering supplies and keeping the reception area presentable.
  • Assist with accounts receivables and payables by keeping accurate records and supporting financial transactions.
  • Address customer inquiries and concerns in a timely and empathetic manner.
  • Collaborate with the team to ensure a smooth and efficient workflow.
  • Provide support for administrative tasks as needed.

Qualifications

  • Strong people skills and a friendly, welcoming attitude.
  • Excellent customer service orientation and communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Team player with a positive and professional demeanor.
  • Attention to detail and strong organizational skills.

Benefits

  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for career advancement and personal growth.


How to Apply

If you meet the qualifications and are eager to contribute your estimating expertise to our team, please submit your resume to Janie@mjs@collision.com and or please come down to the shop to speak with a manager to find out more about the opportunity. Michael J’s Collision is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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